Tom’s Trips is always working hard to bring you the latest information on the impact of Covid-19 on Hedonism II as well as any travel advisory updates. We invite you to follow us on Twitter and our Facebook page as we post information to those two sources as quickly as we get the information in and we verify the information.
The Government of Jamaica has issued a proclamation that states, effective March 18 and until further notice, all visitors from countries that have experienced COVID-19 cases (including the United States and Canada) will be required to be placed in quarantine for 14 days immediately upon arrival. Furthermore effective 3/21/20 the air and sea ports are closed to arriving passengers for at least 14 days. In the case of Hedonism II as it is with all other resorts on the island, the quarantine is defined as being restricted to the hotel property, some resorts are asking guests to quarantine to their rooms.
For all those who have bookings for arrival through August 31, 2020, you will receive complimentary Cancel For Any Reason waivers. The policy has been amended in consideration of the Coronavirus: “You will be allowed to cancel or change your hotel arrangements for any reason up to the day of arrival on the island. This Cancellation Waiver does NOT cover flights, lost baggage, trip interruption or any optional activities such as sightseeing, spa/salon services, wedding license processing fees and extras. The Cancellation Waiver only covers the cost of your hotel stay. This Cancellation Waiver Benefit is provided by Hedonism II and is not an insurance benefit. IMPORTANT: THE CANCELLATION WAIVER DOES NOT OFFER A CASH REFUND BUT ALLOWS YOU TO CHANGE DATES WITHOUT PENALTY. THE VALUE OF YOUR HOTEL PORTION WILL BE TRANSFERRED TO A FUTURE DATE UP TO DECEMBER 20, 2021. IT IS UP TO EACH INDIVIDUAL TO CONTACT YOUR AIRLINE TO DETERMINE THE BEST COURSE OF ACTION.
As a show of good faith and without prejudice, Hedonism II will also offer a $200 Resort Credit to those who rebook for a future stay. TO CHANGE OR MODIFY YOUR RESERVATION PLEASE CONTACT YOUR TRAVEL AGENT.
Tom’s Trips Update (3/17/20) – If you booked cancellation protection through Tom’s Trips prior to this announcement from Hedonism II that they are providing the insurance for free, you will receive a credit for that on a future invoice.
Tom’s Trips Update (3/18/20) – In order to better clarify, we do not know if the quaranteen efforts or travel restrictions will extend until August 31, but the resort is offering the cancellation protection through that date. This means that at any point up to 48 hours ahead of arrival you can notify Tom’s Trips of your intent to cancel and receive the credit.
Tom’s Trips Update (3/20/20) – Based on the State Department Travel Advisory, the temporary closure of airports for arriving passengers and the safety of our guests and staff we have decided to postpone our 2020 April groups (Fantasy Week, L.U.S.H., Friction, Spicy Cajuns and Zoo Krew). Guests may modify their travel dates and join our Fall events. Guests will receive a credit for the entire value of their payment to be applied to the Fall Trip or any other trip up until December 20, 2021 (subject to availability).
Sunny Buns – October 3-10 (Friction and Spicy Cajuns)
OktoberFEST – October 10-17 (Fantasy)
L.U.S.H. – October 17-24 (L.U.S.H.)
Please contact any of our staff 2 days prior to your scheduled arrival date or you may lose your credit.